Professional Services

Our team of industry professionals will support your business in an easy to understand and inclusive way.

Compliance Consultancy CRM and Marketing Consultancy BI and Data Consultancy

Focus on long-term relationships

We swim against the tide of a normal consultancy business, by ignoring the short-term gain of the fee, and focusing on developing our long-term relationships with our clients.

We do this by delivering commercial value openly and inclusively and in partnership with your internal departments. Often, we operate within your existing infrastructure so that you have full visibility of not only the code but the methodology in what we have been tasked to deliver.

Our team of industry experts has worked with most of the large iGaming companies, so the breadth and depth of knowledge we provide is second to none. We support you with our knowledge and leverage this to be able to quickly deploy even the most difficult projects.

Our team has a vast knowledge of the gaming industry and has been instrumental in a variety of projects and workstreams, including but not limited to the following:

Responsible Gambling

  • RG Policies
  • RG Procedures
  • RG Operations

AML

  • AML Processes
  • Risk Assessments
  • AML Reporting Structures

Regulatory

  • Implementation of Regulatory Requirements
  • Impact Analysis

Assurance & Audit

  • Independent Analysis
  • Gap Analysis
  • Process Improvement Reporting

Industry Benchmarking

  • Process Benchmarking
  • Procedures Benchmarking
  • Industry Best Practice Thresholds

Investigation Support

  • Regulatory Investigation Response
  • Strategy and Action Plans

Compliance Strategy

  • Strategy Design
  • Strategy Implementation Support

CRM Strategy & Execution

  • CRM Consultancy
  • CRM Audit
  • CRM Strategy
  • CRM Support and Execution

Automated CRM Journeys

  • Journey Strategy and Design
  • Journey Development

CRM Integrations

  • Standard and Bespoke System Integrations

Business Reporting

  • Dashboards
  • Bespoke Reporting Development

Bespoke Analytics

  • Analytics and Recommendation

Customer Segmentation, Modelling and Attribution

  • Audit
  • Segmentation Framework and Strategy
  • Segmentation and Model Development
  • Marketing Attribution

Bonus Efficiency

  • Bonus Efficiency Segmentation
  • Bonus Abuse Investigations
  • Bonus Efficiency Reporting
  • Bonus Performance Analysis and Reporting

Database Development

  • Data Warehouse Design and Development
  • Marketing Data Enrichments
  • Marketing System Integrations